Buddy Slots Review

Jumpman Gaming has been creating popular online casinos since 2009 so we were excited when they launched Buddy Slots in 2019. For this Buddy Slots online casino review, we looked into everything from the games to the promos, security and customer service. To put it simply, we really liked what we found. From a creative bonus system to hundreds of slots and daily cash backs, Buddy Slots really packs a punch.

The whole site is themed around Buddy the pug, with yellow paw prints dotted around the navy background. It has a really fun style we like a lot. In terms of navigating around the site, we had no problems. The actual games are rightly given the most real estate. There’s a menu at the top of the screen that lets you jump to other parts like the promotions page or the Buddy Slots blog.

In the game section, you can search for specific games using the search bar or filter the huge menu by most popular games, your favorites, new games, progressive jackpots and bingo. You have games from over 50 software providers to choose from, with names like Microgaming, NetEnt and Pragmatic Play.

Huge game selection

During our Buddy Slots review 2023, there were more than 40 different slots with progressive jackpots, including Mega Moolah, Unicorn Bliss and Jackpotz. Our experts were really impressed with the amount of bonus money up for grabs which is often in the millions of dollars.

Slots are definitely the focus of Buddy Slots, but there are also casino games like roulette and blackjack, and various bingo games. One thing missing at the moment are live dealer games, which would be a great addition to the menu.

Jumpman Gaming has been developing something of a reputation for getting creative in the promotions department. Buddy Slots is one of a couple of Jumpman sites to really embrace this idea with their welcome bonus. New users get to spin the Mega Reel, which determines what kind of bonus you receive. You can win up to an extremely impressive 500 free spins, as well as other interesting prizes like Amazon vouchers. One thing we didn’t love was the wagering requirements to unlock bonus money from free spins. 65x is a bit steep, and we’d like to see this loosened up a bit.

Existing members periodically get the chance to spin the Mega Reel again too, when they complete certain tasks like rack up a number of spins.

We really like this variation on a traditional welcome bonus. During our tests we got to spin the wheel a couple of times, and loved the variation in results. Some prizes are bigger than others but as far we’re concerned, that’s part of the risk and well worth the fun and possibility of big wins.

Buddy Slots has loads of ongoing promotions too. We love the Trophies which users receive when they complete certain tasks, and unlock more prizes on the Mega Wheel. There are also cash back offers, happy hours and regular chances for free spins.

There are options for all the most popular forms of payment. You can use bank cards, prepaid cards, phone payments and e-wallet services. These options should be enough to serve the vast majority of users. The banking experience is really smooth and intuitive. Just go to the deposits page and follow the instructions.

The minimum you can deposit is £10, but remember a £20 deposit is required to qualify for your welcome spin on the Mega Reel.

Our biggest criticism of the banking options at Buddy Slots is the comparatively long time it takes to withdraw your funds. There is a 72-hour pending period, and some of the methods, such as bank cards, have additional processing times.

We know that this is a common enough policy, but we would love to see Buddy Slots get rid of the pending period. We hope to see this happen as the site continues to grow.

Despite the slow wait times, we had no actual problems withdrawing our funds. Overall, we’re happy with the banking at Buddy Slots.

As we’ve mentioned, even though Buddy Slots is quite a new site, the casino is operated by Jumpman Gaming which runs a lot of online casinos and has a long-earned reputation in the industry.

Jumpman is located in Alderney, where it has a valid gaming license. The company has also received a license from the UK Gambling Commission, meaning it is legally allowed to operate to UK customers. This license also means that you can rest assured that all transactions on the site are protected, and your data is secure, since everything is regulated. This includes the equity of the games themselves. We would never recommend a site that we believed to be a security risk, and this is not a concern we have with Buddy Slots.

Customer support

Buddy Slots takes its customer service seriously. During our Buddy Slots online review, we wanted clarification on a few aspects of the site. We were glad to find a live chat facility, where our questions were answered immediately by an agent.

One criticism we have is that the chat is only available when you are logged in. Non-members can’t access it. As well as the live chat you can always email any questions you have, and there is a list of useful FAQs.

Owner

Jumpman Gaming Limited

Licenced by

UK Gambling Commission (UKGC), Alderney Gambling Control Commission

Audited by

Although there is no dedicated mobile app, the Buddy Slots site is designed to be used on mobile devices as well as computers. All you have to do is visit the website using your phone or tablet’s internet browser. We tested it out on a few different devices and we were really impressed with the playability on the small screen. The layout and color scheme is similar, with a few things moved around to make the design fit better.

Accessing the site on your mobile means you have all the same options as you do via your laptop. You can sign up, get the bonuses, make deposits and withdrawals and more.

In our opinion, the actual games look even better on the small screen. The graphics are crystal clear and we had no issues with lag. We tried Buddy Slots on iPhones, Android phones, iPads, and tablets and got consistently good results. We wouldn’t be surprised to see an app in the future, but our Buddy Slots mobile review is entirely positive either way.

Buddy Slots might be a newcomer to the online gambling scene, but you couldn’t tell from the site. Everything is smooth and professional. It has a really well designed website and good customer support. There are hundreds of slots available, with a huge variation in theme, as well as a good selection of casino games.

We loved the number of games with progressive jackpots, and we also loved the creativity Buddy Slots brings to its promotions. It really ups the fun a couple of notches. The banking is good, although we would like to see the withdrawal process made a little easier. Best of all, all of the above works perfectly on your mobile. We’re excited to see where Buddy Slots goes from here, but this is a really strong start.